Return goods

Required fields are marked with an * (asterisk)

Please note that you can only return items that have been puchased from th Bosch UK Professional online.shop. It is easy to return goods to us.
  • If you have an account, please login and follow the return process via 'My orders'
  • Alternatively if you ordered as a guest, you can create a return request using the order number, shipping address postcode and your email address.
  • When your return request has been submitted, we will contact you about the next steps.
  • The return instructions and documentation will be provided by the Bosch online shop team.
  • Please ensure that you prepare your return in accordance with these instructions that will be specific to your product.
  • Where possible please use the original shipping packaging to return the product (removing the original address labelling). This packaging shows the required product specific labelling and the necessary details for correct shipment.
  • Please note that we can only make a refund, when we have received the product in accordance with these return instructions.
  • To process a guest return request, please scroll down and enter the required information.
To contact us about faulty goods via phone or email:
Telephone:0344 736 0109*
(*Call charges depend on your provider, please check with your operator. Available Mon-Fri 9am - 5pm.)
Email:boschservicecentre@uk.bosch.com
For further information please click here

Return for orders (guest)

If you purchased as a guest in the Bosch UK Professional online shop, please enter your order number, shipping address postcode, email address and click submit to start the return process.

Please enter your order code
Please enter your post code
Please enter zip code in required format xx-xxx
Please enter your email
This is not a valid e-mail address.
Return for orders as registered user

If you are registered in the Bosch eShop, please login first to start the return process.